The Relationship of Emotional Labor, Empowerment, Job Burnout and Turnover Intention of Clinical Nurses

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[Association between Emotional Labor, Emotional Dissonance, Burnout and Turnover Intention in Clinical Nurses: A Multiple-Group Path Analysis across Job Satisfaction].

PURPOSE This study was conducted to investigate the influence of emotional labor, emotional dissonance, and burnout on nurse's turnover intention and examine the effect of job satisfaction on the relationships among emotional labor, emotional dissonance, burnout, and turnover intention. METHODS The sample consisted of 350 nurses recruited from 6 general hospitals in 2 cities in Korea. A multi...

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ژورنال

عنوان ژورنال: Korean Journal of Occupational Health Nursing

سال: 2011

ISSN: 1225-9586

DOI: 10.5807/kjohn.2011.20.2.130